Privacy Policy

1. Who is responsible for your data

brocado.be is operated by VK Solutions BV, Visitatiestraat 81, 9040 Sint-Amandsberg, België (BTW BE 1039.650.849). For questions about this policy or your data, reach us at info@brocado.be.

2. Data we collect

We only collect the data needed to run the service:

• Newsletter: your email address and chosen municipality, to send you the weekly email of markets near you.
• Account: your email address and an encrypted (hashed) password.
• Company profile and market claims: the name and contact details you enter.
• Markets you add and feedback or ideas you submit.
• Technical data: limited server logs (such as IP address and timestamp) our hosting partner keeps automatically for security and operation.

3. Why we use your data and on what basis

• To provide the service and manage your account (performance of the contract).
• To send you the newsletter (based on your consent, with double opt-in; unsubscribe in one click).
• To prevent abuse and keep the site secure and working (legitimate interest).
• To meet legal obligations where they apply.

4. Cookies

We use only functional cookies needed to run the site: one cookie remembers your language choice and one keeps your logged-in session. We use no tracking, advertising or analytics cookies and do not track you across other websites.

5. Who we share data with

We never sell your data. We rely on a small number of processors that help us run the service, each with appropriate safeguards:

• Our hosting partner (Vercel) to run the website.
• Our database host to store accounts and subscriptions.
• Resend to send confirmation and newsletter emails.
• publiq vzw (UiTdatabank), the source of part of the market data shown.

6. How long we keep your data

We keep your data while your account or subscription is active. If you unsubscribe or delete your account, we erase or anonymise the related personal data, except what we are legally required to keep.

7. Your rights

Under the GDPR you have the right to:

• access the data we hold about you;
• have inaccurate data corrected;
• have your data erased;
• restrict or object to processing;
• data portability;
• withdraw your consent at any time.

8. Security

We take appropriate technical and organisational measures. Passwords are stored encrypted and connections use HTTPS.

9. Complaints

For any question or complaint, please contact us first at info@brocado.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be).

10. Changes

We may update this policy from time to time. The most recent version is always on this page, with the date of the last change at the top.